Legal

Privacy Policy

Last updated: March 13, 2026

1. Introduction

This Privacy Policy explains how APPSOLUT SOLUTIONS DOO ("Company", "we", "our", or "us") collects, uses, and protects personal data when visitors use our website or contact us by email or through the contact form.

We respect user privacy and process personal data lawfully, fairly, and transparently, only to the extent necessary for communication, system security, and regular business operations.

2. Data Controller

The data controller responsible for the processing of personal data is:

APPSOLUT SOLUTIONS DOO
Email: sales@appsolutsolutions.com

3. Personal Data We May Collect

We collect personal data only when it is voluntarily provided by the user, in particular through email or the contact form.

This may include:

  • full name
  • email address
  • phone number, if provided by the user
  • company name, if provided by the user
  • the content of the message or inquiry
  • any other information voluntarily provided by the user in the course of communication

4. Technical Data

When visiting the website, certain basic technical data necessary for the operation, security, and stability of the website may be collected automatically, such as:

  • IP address
  • browser type and version
  • device type
  • date and time of access
  • basic server technical logs

This data is not used for analytics, profiling, or marketing purposes.

5. Purpose of Processing

We may process personal data solely for the following purposes:

  • responding to user inquiries
  • establishing and maintaining business communication
  • providing information about our services at the user's request
  • protecting website security and preventing abuse
  • technical maintenance and ensuring the stable functioning of the website and email communication

We do not use personal data for automated decision-making or profiling.

6. Legal Basis for Processing

Depending on the specific situation, the processing of personal data may be based on:

  • our legitimate interest in responding to your inquiry, maintaining business communication, and protecting the security of the website and systems
  • taking steps at your request prior to the potential conclusion of a contract
  • your consent, where such consent is required in the specific case
  • compliance with legal obligations, where applicable

7. Sharing of Data with Third Parties

APPSOLUT SOLUTIONS DOO does not sell, rent, or disclose personal data to third parties for their own marketing purposes.

Personal data may be made available to third parties only where necessary.

8. Data Transfers

If, within the framework of technical infrastructure, hosting, or email services, personal data is processed or transferred outside the Republic of Serbia or outside the country from which the user accesses the website, such processing or transfer shall be carried out only where there is an appropriate legal basis and adequate safeguards.

9. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or unauthorized disclosure.

11. User Rights

Users may have the right to:

  • access their personal data
  • request correction of inaccurate data
  • request deletion of their data
  • request restriction of processing
  • object to processing
  • request data portability

Requests can be sent to: sales@appsolutsolutions.com

12. Links to Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We reserve the right to update this policy.

The current version will always be available on this page.

14. Contact

APPSOLUT SOLUTIONS DOO
Email: sales@appsolutsolutions.com